Privacy Policy
1. INFORMATION ON DATA COLLECTION AND CONTROLLER DETAILS
1.1 Introduction
We are pleased that you are visiting our website and thank you for your interest. Below you will find information on how we process your personal data when you use our website. Personal data refers to any information that can be used to personally identify you.
1.2 Data Controller
The data controller responsible for processing personal data on this website under the UK GDPR is:
Eleanor London, operated by Bahamas Promises LLC.
If you have any questions regarding your personal data, you can contact us at:
1.3 Data Security
For security purposes and to protect the transmission of your personal data and other confidential content (e.g. orders or enquiries), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the “https://” prefix in your browser’s address bar and the padlock icon.
2. DATA COLLECTION WHEN VISITING OUR WEBSITE
When you use our website for purely informational purposes (without registering or providing information), we only collect data that your browser automatically transmits to our server (server log files), such as:
- Page visited
- Date and time of access
- Amount of data transferred (in bytes)
- Referring website/source
- Browser type
- Operating system
- IP address (where applicable, anonymised)
Processing is carried out on the basis of our legitimate interest in improving the stability and functionality of our website.
3. COOKIES
We use cookies on our website to enhance your browsing experience and enable certain features. Cookies are small text files stored on your device.
Some cookies are deleted at the end of your session (session cookies), while others remain stored to recognise your browser on future visits (persistent cookies).
You can configure your browser to notify you about cookie usage and decide whether to accept them individually. Please note that disabling cookies may limit certain website functionalities.
4. CONTACTING US
When you contact us (e.g. via email), we collect personal data solely for the purpose of responding to your enquiry.
You may contact us at:
Legal basis: legitimate interest in responding to enquiries, or performance of a contract where applicable.
5. DATA PROCESSING FOR CONTRACT FULFILMENT
In accordance with applicable data protection law, we process personal data when necessary for the performance of a contract or the creation of a customer account.
You may request deletion of your account at any time by contacting us at the email above.
6. USE OF DATA FOR MARKETING PURPOSES
6.1 Newsletter
If you subscribe to our newsletter, you will receive regular updates about our offers. We use a double opt-in process. You may unsubscribe at any time via the link in the email or by contacting us.
6.2 Existing Customers
If you have provided your email address during a purchase, we may send you information about similar products. You may opt out at any time.
7. DATA PROCESSING FOR ORDER FULFILMENT
7.1 Order Processing
Your data may be shared with delivery providers and payment institutions as necessary to complete your order.
7.2 Payment Providers
- PayPal — PayPal (Europe) S.à r.l. et Cie, S.C.A. (Luxembourg)
- Klarna / Sofort — Klarna Bank AB (Sweden)
Privacy policies are available on their respective websites.
8. REVIEW REMINDERS
We may use your email address to send a one-time reminder to review your order, provided you have given explicit consent.
9. SOCIAL MEDIA
Our website may include social media plugins (Facebook, Instagram, Google). These are integrated in a privacy-friendly way and do not transmit data unless actively clicked by the user.
10. ONLINE MARKETING
We may use tools such as Google Ads, Google DoubleClick and remarketing technologies.
Processing is carried out on the basis of legitimate interest in marketing our services. You can opt out of personalised advertising via your Google settings.
11. WEB ANALYTICS
We may use Google Analytics with IP anonymisation enabled. You can disable tracking via the official Google opt-out browser add-on.
12. REMARKETING
We may use remarketing technologies such as Facebook Pixel and Google Ads Remarketing. You can manage or disable personalised ads through the respective platforms.
13. YOUR RIGHTS
Under UK data protection law, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
To exercise your rights, contact:
14. DATA RETENTION
We retain personal data only for as long as necessary to fulfil contractual or legal obligations. Once these periods expire, data is securely deleted unless further retention is required for legal or legitimate business purposes.
© 2026 Eleanor London. All rights reserved.
Operated by Bahamas Promises LLC