Shipping Policy

Delivery Times

Below are the average delivery times for all orders placed with Eleanor London:

Order Processing Time

1–3 working days
Orders placed during the week are usually processed within 1 working day. Orders placed on Friday evening or over the weekend may require slightly longer processing times.

Shipping Time

8–15 working days (average)
Once dispatched, your order will typically arrive within approximately 8–12 working days depending on your location.

You will receive a confirmation email once your order has been shipped.

Placing an Order

Ordering from Eleanor London is simple and secure:

Go to the product page and click “Add to Basket”
Review your selected options carefully
Click “Proceed to Checkout”
Enter your delivery details and confirm your address
Click “Continue to Shipping”
Review your information and proceed to payment
Select your payment method and confirm your order

You will then be redirected to your payment provider to complete your purchase. If you encounter any issues, our support team is available to assist you.

Payment Methods

All payments are processed in a secure environment using SSL encryption. Payment processing and digital marketing operations are managed by Bahamas Promises LLC.

We accept:

Shop (Pay Later)
Credit & Debit Cards (Visa, Mastercard, AMEX, Maestro)
PayPal

Shipping Fees

We offer free worldwide shipping on all orders, with no minimum purchase required. No additional shipping fees will be added at checkout.

Please note that international orders may be subject to customs duties or import taxes, which are the responsibility of the customer.

Order Processing & Dispatch

Once your order has been processed, it will be prepared and dispatched as quickly as possible. During peak periods, processing times may be slightly extended. We appreciate your understanding.

For any questions regarding your shipment, please contact us at:

info@eleanor-london.com

Our team will be happy to assist you.